Get It Done  >  Choosing a Roofer

Buying a new roof is a big investment. First and foremost, you should insist on working with a professional roofing contractor. Follow these tips for choosing the right person for the job.

1. Check for a permanent place of business, telephone number, tax identification number and, if your state requires it, a business license.
2. Ask the roofer for proof of insurance. In particular, insist on seeing copies of his liability coverage and workers' compensation certificates. Make sure the coverages are in effect through the duration of the job. If a contractor is not properly insured, you may be liable for accidents that occur on your property.
3. Check to see if the roofer is properly licensed or bonded. Some states have specific licensing requirements, others do not. Your state's Department of Professional Regulation or Licensing Board will have this information.
4. Make sure the roofer is financially stable. A good roofer can provide current financial information about his company.
5. Ask for a list of references and ask former clients if they were satisfied with the work.
6. Insist on a detailed, written proposal and examine it for complete descriptions of the work and specifications, including starting and end dates and payment procedures.
7. Have the roofer list the manufacturers with which his firm is a licensed or approved applicator. Most roof systems require special application expertise to achieve lasting quality.
8. Check to see if the contractor is a member of any professional associations, such as NRCA (National Roofing Contractors Association) or NAHB (National Association of Home Builders).
9. Call your local Better Business Bureau to check for any complaints filed against the roofer.
10. Carefully read any roofing warranties offered, and look for provisions that would void it.
11. Ask the roofer what type of safety training he provides for his workers and what industry education programs they have attended. The best roofing contractor is only as good as the workers who install the roof system.
12. Be wary of the lowest bid. If it sounds too good to be true, it probably is. Many fly-by-night contractors' below-cost bids seem attractive, but these contractors often are uninsured and perform substandard work.

To find a professional roofer in your area, contact the NRCA, NAHB, Switchboard.com, or call your local building materials supplier for referrals.

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